We’re Encircle, nice to meet you! We’re leading the $2 trillion dollar property and casualty insurance industry out of the dark ages of pen and paper processes, into the digital age of transparency and empowerment. Our easy-to-use mobile and web software enables thousands of restoration contractors and insurance professionals to create efficiency, optimize resources, and maximize productivity. We’ve got some huge goals and are looking to add new members to our all-star team to help get us there!
If you’re passionate about providing exceptional customer service, building long-lasting relationships, and helping people be successful - this role is for you. We’re focused on working with our customers to ensure they’re successful and fully satisfied with their Encircle experience. We treat our customers like trusted partners and their happiness is critical to our success. We’re looking for a Customer Success Manager to lead the way!
You will be responsible for developing relationships with your account base through regular phone and email conversations focused on driving value, identifying potential risk, and engaging in upsell opportunities. Through exceptional product and value proposition knowledge you will meet or exceed quarterly revenue targets.
WHO YOU WILL BE REPORTING TO
The Customer Support/Success Representative will report to the Director Customer Success.
HOW TO APPLY
Excited to join a fast growing start-up? Then we would love to hear from you! Click the link to apply.
Encircle is an equal opportunity employer that does not unlawfully discriminate against any employee or applicant based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, creed, sex, sexual orientation, age, record of offences, marital status, family status or disability. Encircle is committed to a fair and inclusive work environment. We will endeavour to accommodate the needs of qualified applicants in all parts of the hiring process.
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