Product Manager

Product Management · Kitchener, Ontario
Department Product Management
Employment Type Full-Time
Minimum Experience Entry-level

Product Manager

Kitchener (Virtual) - Full Time


The team at Encircle is leading the $2 Trillion Property Insurance industry out of the dark ages of pen and paper processes into the digital age of transparency and empowerment.

What we’re looking for

We’re looking for a Product Manager to empathize with our users, find and validate their problems, and deliver innovative solutions for our customers in the Restoration industry.

You’ll be working alongside a world-class team of intelligent, hard-working and humble product managers, designers, engineers, marketers and customer success managers to continuously improve the Encircle mobile and web applications, trusted by over 60% of restoration contractors in Canada. As we look to expand into the US, UK and Australia, your critical thinking, product sense, and empathy for users will shape the product for these new markets, and take the experience from good to great.

The ideal candidate will have had experience using data, customer insights and an experimental mindset to measurably improve an existing consumer-facing/B2C product. 

In this role, you’ll be expected to:

  • Talk to customers and users to build empathy and gather insights
  • Stay on-top of relevant industry, market, competitive and technological trends.
  • Analyze insights and data and synthesize that knowledge into a plan of action that is aligned with the broader product strategy and yearly or quarterly objectives.
  • Leverage sound product management practices to validate and prioritize problems and solutions with a cross-functional team.
  • Educate sales, customer success and marketing on the solution and the value it provides, and help them craft any messaging, training or go-to-market strategies.
  • Clearly communicate your plan, the problem, the solution and timeframes with stakeholders and the broader company.
  • Break down solutions into prioritized releases that deliver value to our users
  • Measure the solution's success. Did it deliver the value it should have?
  • Be an active participant in both short & long term roadmap planning.


  • 2+ years experience as a product manager or related roles
  • Post secondary degree preferred (business or technical program is ideal)
  • Knowledge of product management principles and frameworks for collaborative & iterative product discovery and delivery
  • Consumer-facing/B2C software/SaaS experience is a strong plus
  • Experience with native iOS and Android apps a bonus
  • Experience working in a startup or fast-paced environment is preferred

Encircle is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided by Encircle throughout the recruitment, selection and/or assessment process to applicants with disabilities. 


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  • Location
    Kitchener, Ontario
  • Department
    Product Management
  • Employment Type
  • Minimum Experience